Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in good, unused and original condition. The packaging should also be in original condition with original shipping packaging/container as received. If the goods/products and packaging have been used or damaged by the customer, there will not be any refund. And Customers will need to retrieve back their returned items rejected by us at their own cost. Returns is subject to Management final decision. Change of mind will not be entertained. Any returns after 3 days of purchase is unacceptable - and no further claim is allowable thereafter. We will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products is in its ORIGINAL UNUSED condition, customer will received their refund within 30 days after the confirmation.

Please note that any repairs work (after purchase) can be directed to the authorised manufacturer or Service Centers as stated in the warranty card. Please keep your warranty card at all times.

Please return your purchase to the following address:
<<ET Electric World Sdn Bhd>
<< 45 Jalan SG1/9, Taman Sri Gombak,>>
<< 68100 Batu Caves, Selangor, Malaysia>>

Please contact us at or whatsapp to 016-9001919 (for quicker response) if you have any questions or doubts.